Creating A Storage Facility

When we got together and started thinking about how we could build a better storage facility we knew we had to get an education first. We started out visiting about 20 different storage facilities and made note of our likes and dislikes. Now we had to put our heads together and decide what we wanted our facility to offer.

The one thing we noticed was how many sites didn’t have truck level docks. That meant that people moving with a truck had to hand their items down off the truck to someone on ground level. That made no sense to us so first we decided we would offer truck level, van height level and street level bay doors. Now when a truck, van or car pulls up they are perfectly level with our facility to make offloading a snap.

The second thing we noticed was how creepy some of the sites made you feel walking through their hallways. Some piped music in to try to make it less foreboding but frankly it didn’t help. So we decided to make our aisles wide and very well lit. When you are in Medford Self Storage you don’t get the feeling someone is coming up behind you. The lighting gives it more of an open feeling which puts you more at ease.

The next thing we noticed was facilities that have as many as 700 units only had 3 carts for tenants to move with. We decided if we had ten carts there would never be a wait for one. As a matter of fact most people can take 2 carts just for themselves without it impacting anyone else.

The next item was security. This was something my Father, Brother and myself disagreed on. Most facilities offer gate access hours so tenants can come and go after the employees have closed for the day. Because it is so widely done my Father and Brother thought we should do the same. I did some research and what I found was some facilities that do this have had theft problems. My feeling was lets offer LONG operating hours every day BUT have someone working on site the hole time so the building is never without someone to watch over things. Yes this would send our payroll up but it was worth it. To add to the security we put in 9 security cameras throughout the building and numerous intercoms. I am happy to say that I won this argument and now I feel we have one of the safest facilities around.

I saved what I think is the best reason to store with us. We are a family owned and operated facility. I am here 5 days a week working the desk making sure all are tenants are pleased and making sure that the facility stays spotless. We opened in 2000 and I can honestly say the place still looks great. I have a great staff and we all pitch in to keep this place clean enough to eat off the floors.

Jay Comenitz
Manager

Explore posts in the same categories: Storage

Tags: long operating hours, Medford Self Storage, security, storage facilities, truck level docks, well lit

You can comment below, or link to this permanent URL from your own site.